Effective communications
The success of your SPM initiatives depends on the commitment of various stakeholders: the Board, management, middle management, field staff, clients, the wider community and partners.
Experience from the field demonstrates that a lack of effective communication is one of the most common barriers to change management. Deciding how to communicate about SPM can be difficult, but it is also crucial to successfully apply SPM. Communication does not have to be complicated or expensive. You can start by telling the story of how and why your MFI began.
This section will address: