First steps
Given MFI’s varying needs and capacities, there is no one ‘right way’ to do SPM. Your context and situation will determine where you start, and which aspects of the process you focus on. Whatever your starting point, keep the end goal in sight: SPM is about delivering social value to your clients.
Across the industry, we see two approaches to SPM integration - a systemic approach, and an approach that starts by addressing "burning issues". In detail:
"Burning issues" approach to SPM
Some MFIs turn to SPM because they need to quickly address a ‘burning issue’, eager to develop systems to address the crisis. In this case, they might start with information available on the issue and align their strategy and operations in response. Read more about common entry points into SPM>
Systematic approach to SPM
A systemic approach to SPM would see an MFI starting with their strategy - getting clarity on their objectves, integrating this understanding into their information systems, and then using the information generated to align each operational system in turn. Read more about planning your SPM integration process here>