Getting started
Your starting point is your action plan. A long-term process of change management requires clear, continuous communication and buy-in from all levels of the organisation. You should find ways to adapt existing systems and activities before integrating ones.
This section provides guidance on:
- Drawing up an action plan
- Getting your team together
- Budgeting for SPM
- Building buy-in for SPM
- Reviewing your progress as you go along
- Finding the right external support
A few words of wisdom from other MFIs...
- Get out there and try things – make mistakes and learn. Don’t wait for industry experts or donors to say what to do. Choose your team, draw up an action plan and act!
- Keep it simple and build buy-in with some quick, small successes.
- SPM is a long term process, so only tackle one or two major initiatives at a time
- Build on what already exists in terms of staff, skills, resources and systems
- Secure support from the MFI’s leadership to gain credibility among staff
- Draw on all available resources as you go along!